Ahad, 10 Oktober 2010

Proton owners get problem corrected

PETALING JAYA: It is a relief for Satria Neo owner Azmi Marzuki now that his car’s airbag indicator no longer annoys him.

“The indicator used to come on, causing me to worry if the airbags would be activated,” he said when met at the Proton outlet at Mutiara Curve here yesterday. The bank officer, 45, bought the car as a birthday present for his wife, Azreen Abu Bakar, on Sept 6, 2008. The car was delivered to him on Sept 16.

Three days after that, he began to have problems with the car.

New for old: Syed Zainal Abidin showing the new clock spring (in his right hand) and the old one. — RAYMOND OOI / The Star

He has since made several visits to his dealer and other workshops to fix the problem but it persisted and he finally gave up.

Yesterday, he spent about two hours at the Mutiara Curve outlet to get the problem rectified.

Azmi was among thousands of Proton users who turned up at Proton showrooms nationwide following a voluntary recall by Proton Holdings Bhd of its Satria Neo and Gen2 cars manufactured between 2004 and 2008.

The problem is due to a clock spring malfunction that raised safety concerns but it only affects models with auto-cruise.

The clock spring connects switches and the airbag to the radio, horn and cruise control.

Proton Holdings Bhd group managing director Datuk Syed Zainal Abidin Syed Mohamed Tahir, who was present at the Mutiara Curve outlet, said the flawed parts in the car were not life-threatening.

There is no time-frame for car owners to get the parts replaced and Syed Zainal Abidin encouraged them to do so at their convenience. ~Thestar

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